Frequently Asked Questions
General Questions
Q: Where is Chique located?
A: We’re based at Unit 1, Silverbridge Plaza, Claremorris, Co. Mayo, Ireland.
Q: What are your opening hours?
A:
Monday – Wednesday: 10:00 am – 6:00 pm
Thursday: 10:00 am – 8:00 pm
Friday: 10:00 am – 7:00 pm
Saturday: 9:00 am – 5:00 pm
Sunday: Closed
Q: How can I book a treatment or appointment?
A: You can book online via our “Book Online” page or by calling us at 094 93 77671
Treatments & Services
Q: What kinds of treatments do you offer?
A: We offer a wide range of treatments across Skincare (e.g. facials, micro-needling, skin rejuvenation), Beauty (waxing, nails, brows/eyes, make-up, tanning), Body treatments (massage, reflexology, body wraps), as well as premium-brand skincare and cosmetics.
Q: I’m new — can I get a skin consultation before treatment?
A: Yes. We provide a “Skin Consultation” option (including online consultation for product purchases) to assess your skin and recommend the best treatment or products for your needs.
Q: What brands do you use in the salon and online shop?
A: We use respected, high-quality brands including Environ, Dermalogica, Guinot Skincare, Advanced Nutrition Programme, Jane Iredale Mineral Cosmetics — and treatments such as Venus Freeze Skin Tightening and Dr Dermic Microneedling.
Online Shop & Products
Q: Can I purchase products online?
A: Yes — we have an online shop where you can purchase skincare and beauty products from our trusted brands.
Q: Do you offer gift vouchers?
A: Yes — gift vouchers are available, a great option if you’d like to treat someone to a facial, beauty treatment or product.
Q: What if I want advice on which products are right for me?
A: You can book a skin consultation (in-salon or online) to get tailored recommendations. This helps us suggest products based on your skin type and concerns.
Booking, Payments & Policies
Q: How can I pay for treatments or products?
A: We accept standard payment methods — and online purchases are processed via secure payment.
Q: What is your cancellation / rescheduling policy?
A: If you need to cancel or reschedule, please contact us as soon as possible via phone or email so we can adjust your booking.
Q: How can I get in touch if I have further questions?
A: You can call us at 094 93 77671 or email info@chique.ie. Our contact details and opening hours are listed at the bottom of every page.